Privacy Policy

Effective Date: January 2026

This Privacy Policy explains how TownWineLiquor ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you visit our website at townwineliquor.com (the "Site"), including all related pages, subdomains, and associated mobile applications.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you voluntarily submit forms, register for accounts, or contact us, we collect personal details including your name, email address, phone number, and physical address.
• Technical Information: We automatically collect your Internet Protocol (IP) address, browser type, operating system, referring URLs, and pages visited on our Site.
• Cookie Data: We collect information through cookies and similar tracking technologies that identify your device and track your browsing behavior.
• Usage Data: We collect information about your interactions with our Site, including clicks, time spent on pages, searches, and affiliate links clicked.
• Device Information: We may collect data about your device type, device identifier, and mobile network information.

2. How We Use Information

We use the collected information for the following purposes:

• Analytics and Performance: To analyze Site traffic, user behavior patterns, and website performance optimization.
• Affiliate Tracking: To track referrals to online casinos and gaming platforms, measure affiliate commission eligibility, and verify user actions for compensation purposes.
• Site Improvement: To enhance user experience, develop new features, and improve our content and services.
• Marketing Communications: To send promotional materials, newsletters, and updates about casino and gambling affiliate offers (with your consent).
• Legal Compliance: To comply with applicable laws, regulations, and regulatory requirements in Malaysia and other jurisdictions.
• Fraud Prevention: To detect, prevent, and address fraudulent activities, security breaches, and technical issues.

3. Cookie Policy

Our Site uses cookies and similar technologies to enhance your browsing experience and track user engagement. We use the following types of cookies:

• Essential Cookies: Required for basic Site functionality, security, and session management.
• Analytics Cookies: Track user behavior and Site performance through services like Google Analytics.
• Affiliate Tracking Cookies: Monitor clicks and referrals to casino partners for commission tracking and verification.
• Marketing Cookies: Enable targeted advertising and remarketing campaigns across partner platforms.
• Third-Party Cookies: Placed by our affiliate partners and advertising networks for tracking and analytics purposes.

Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that blocking essential cookies may impair Site functionality. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Links

Our Site contains links to third-party websites, including online casinos, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or security of these external websites.

Important Disclaimer: When you click on affiliate links and are redirected to casino or gambling websites, you are subject to their respective privacy policies and terms of service. We strongly recommend reviewing their privacy statements before providing personal information or engaging in gambling activities.

We do not control, endorse, or assume liability for third-party websites accessed through our Site. Your use of third-party sites is entirely at your own risk.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request and obtain a copy of personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal information, subject to legal obligations and legitimate business interests.
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Right to Opt-Out: You may opt out of marketing communications and targeted advertising at any time.

For Malaysian residents, these rights are afforded under applicable Malaysian data protection laws. If you are in the European Union or United Kingdom, your rights are protected under GDPR. If you are in the United States, certain rights may apply under CCPA and state privacy laws. Please contact us to exercise any of these rights.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account Information: Retained for the duration of your account and thereafter for record-keeping and legal compliance purposes.
• Affiliate Tracking Data: Retained for a minimum of 12 months to track commissions, verify transactions, and resolve disputes.
• Analytics Data: Typically retained for 24-26 months as per standard analytics platform policies.
• Marketing Data: Retained until you unsubscribe from communications.
• Legal Obligations: Data may be retained longer if required by Malaysian law, tax regulations, or other applicable regulations.

When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Privacy Department
TownWineLiquor
Email: [email protected]

We will respond to your inquiry within 30 days of receipt. If you are unsatisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

Last Updated: January 2026